Key contacts
SOC (Site Operations Centre) - 0121 767 2595
Reception - +44(0)121 780 4141
Exhibition sales - +44 (0) 121 767 3924
Conference sales - +44 (0) 121 767 2782
Media sales - +44(0)121 767 3423
The Ticket Factory - 0844 338 8000
Sales Director - Ian Taylor
NEC Marketing Director - Kelly Haslehurst
Campus General Manager - Gary Masters
Venue General Manager - Linda Ritchie
NEC Group Head of Marketing - Aceel Dear
Concierge Desk – 0121 780 6265
Front Desk – 0121 780 6285
F&B – 0121 780 6217
Housekeeping – 0121 780 6306
LivingWell Reception – 0121 780 6359
PURE spa – 0343 507 1888
Security – 0121 780 6340
Sales/Reservations office – 0121 780 4242
General Manager – Nicola Underhill
Commercial Director – Liz Watson
Event enquires - events.birminghammet@hilton.com
Sales & Marketing - Liz Watson: Liz.Watson@hilton.com
Reservations - Sam Grieve: Sam.Grieve@hilton.com
Key Phone Numbers
- Guest Services – 0121 273 1230
- Genting Hotel Reception / HUB for bookings – 0121 273 1000
- Santai Spa - 0121 273 1050
- For contact details of individual outlet stores or restaurants contact Guest Services or visit: www.resortsworldbirmingham.co.uk
Key Contacts
- Kate Hannon – Head of Marketing
- Mike Timmons – Operations Manager
Reception - 0121 781 4000
Duty Manager - 07860 592 830
Martin Woods - General Manager
Atul Kankrej - Operations Manager
